Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our Platform:

Information You Provide to Us:

• Account Information: Email address, username, password, or third-party login credentials (e.g., Google, Facebook login).
• Transaction Information: Purchase history, coin consumption records, and payment receipts (payment details like credit card numbers are processed directly by secure third-party payment providers).
• Customer Support: Information you share when contacting our support team via email.

Information Automatically Collected:

• Device & Technical Data: IP address, browser type, operating system, device type, language settings, and user agent.
• Usage Data: Viewing history, drama episodes watched, clicks, time spent on pages, and referring URLs.
• Cookies & Tracking Technologies: We use local storage, session storage, and cookies to keep you logged in, save your watch history, and analyze Platform performance.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our H5 Platform and short drama streaming services.
• To process your transactions and manage your account and virtual currency balance.
• To remember your watch history, favorite dramas, and playback progress.
• To prevent fraudulent transactions and maintain Platform security.
• To communicate with you regarding service updates, technical notices, and customer support.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do NOT sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Platform, such as cloud hosting (e.g., CDN providers), payment gateways, and analytics services.
• Legal Compliance: When required by applicable laws, court orders, or governmental regulations, or to protect our rights, property, and user safety.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, please be aware that no internet transmission or electronic storage method is 100% secure.

5. International Data Transfers

As a Hong Kong entity, your information may be transferred to, stored, and processed on servers located outside of your resident country/region. By using our Platform, you consent to the transfer of your information to our facilities and third parties as described in this policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your account and associated personal data.
• Restrict or object to certain processing activities.

To exercise these rights, please submit a request to [email protected].

7. Children's Privacy

Our Platform is not intended for children under the age of 18 (or the age of legal majority in your country). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this document. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Company Name: PHOENIX TREE TRADE AND TECHNOLOGY LIMITED (梧桐樹貿易科技有限公司)
• Business Registration No.: 79977365-000-03-26-8
• Registered Address: 503A 5/F, WON HING BUILDING, 74-78 STANLEY STREET, CENTRAL, HONG KONG
• Contact Email: [email protected]